Terms & Conditions
Which terms govern my order?
Product details, availability, pricing, and specifications are confirmed in your written quotation or order confirmation.
What information must customers provide?
Customers should provide accurate requirements, drawings, specifications, and delivery information before confirmation.
Are delivery dates guaranteed?
Delivery timelines are estimates and may change due to materials, approvals, production schedules, or circumstances beyond our control.
How are product claims handled?
Any applicable warranty, inspection, replacement, or claims process will follow the terms stated in your agreement.
How can I raise a concern?
Written notice is required for concerns, disputes, or order changes, subject to the agreed commercial terms.